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Having trouble accessing our website? These articles may help. If you still cannot find the answers you are looking for, please email us at
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I created an account before July 2024. Why do I need to create a new account?
In July 2024, we launched an entirely new website. As part of this upgrade, all existing member practitioners are required to create a new account on the updated platform. Don’t worry—it’s a quick ...
I can't login to my account
You can login to your account here: www.haloposture.com/practitioner-login Common login problems: Wrong Email: You'll need to login to your account with the same email that was used to set up th...
I'm not a medical practitioner. Why can't I purchase certain Halo products?
Certain products are exclusively available to health practitioners due to their professional nature. Please reach out to your medical provider to inquire if they can order these professional produc...
The website is not displaying properly
If you are having trouble viewing our website, please try the following: Clear your cache and cookies: Directions for Chrome Directions for Firefox Directions for Safari Directions for Edge Try...